Terms and Conditions

By using our website, you are agreeing to be bound by these terms.

Last Updated: October 11, 2026

Welcome to Supportidd.ca (“Supportidd,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the website, services, and directory platform available at https://supportidd.ca (the “Platform”).

By accessing, browsing, registering for, or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

1. General Overview & Operator Status

Supportidd.ca is an online local service directory platform operating as a sole proprietorship registered in the Province of Alberta, Canada.

2. User Accounts & Eligibility

  • Minimum Age: The Platform is intended for use by business entities and individuals who are at least 18 years of age (or the age of majority in their jurisdiction).
  • Account Creation: Business owners and representatives may create accounts via passwordless email login links or Google authentication. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

3. Directory Content & Seeding

  • Public Information Seeding: Supportidd compiles and displays public business profile information obtained from publicly accessible internet sources, business listings, and public records for informational purposes.
  • Business Claiming & User Content: Business owners or authorized representatives may claim or create a business profile. Businesses are strictly permitted to post content directly relevant to their business operations (e.g., business name, address, phone number, operating hours, descriptions, logos, and photos).
  • Prohibited Content: Users and listing owners must not publish material that is misleading, defamatory, offensive, fraudulent, or in violation of third-party intellectual property or privacy rights.

4. Moderation & Content Removal Rights

We reserve the right—in our sole discretion and without prior notice or liability—to review, edit, reject, suspend, or permanently remove any business listing, profile, or user-submitted content that violates these Terms or our community guidelines.

5. Paid Features, Subscriptions & Payments

  • Payment Processing: All financial transactions, including payments for featured listing categories, event postings, job board listings, or recurring subscriptions, are processed securely through Stripe. Supportidd does not store or process payment card details directly.
  • Subscriptions: Recurring category feature subscriptions automatically renew at the specified interval unless canceled prior to the next billing date. You may cancel your subscription at any time through your account settings or by contacting us.
  • Refund Policy:
    • Digital Listings/Jobs/Events: All fees for one-time listings are non-refundable once the content has been published on the Platform. If a paid listing request is canceled prior to being published/posted, a full refund will be issued.
    • Subscriptions: Subscription fees are non-refundable for partial billing periods. Cancellations take effect at the end of the current billing cycle.

6. Directory Platform Disclaimer (No Endorsement)

Supportidd.ca acts strictly as an information directory and platform service. We do not verify, endorse, guarantee, or warrant the quality, legality, safety, credentials, licensing, or performance of any local service provider, business, job posting, or event listed on the Platform. Any agreement, transaction, or interaction between a consumer and a listed business is strictly between those third parties.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Supportidd.ca, its operator, and affiliates shall not be liable for any indirect, incidental, consequential, or special damages, including lost profits, loss of data, or operational interruptions resulting from your use of or inability to use the Platform.
  • Downtime & Missed Windows: In the event of platform downtime, technical failures, or missed publication windows (e.g., an event listing purchased last-minute where the site is offline during the event duration), Supportidd’s total financial liability to you shall be strictly limited to a refund of the specific fees paid by you for that listing or service.

8. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in the courts of Alberta, Canada.

9. Contact Us

For questions or concerns regarding these Terms, please contact us at: